General Purpose: The purpose of this position is to provide reactive and scheduled service to customers that have problems with their beverage dispensing equipment.  Principal customers are those that have Coca-Cola fountain machines, but also includes customers with coffee, juice, cappuccino, tea, and ice dispensing equipment. 

Position Responsibilities:

• Inspect company vehicle daily to insure proper working order and report any problems.

• Ensure proper level of inventory is maintained on truck and checked against inventory list each day.

• Replenish inventory on truck as needed and record.

• Safely travel to customer locations in a timely manner.

• Make contact with manager on duty at service call and present oneself in a professional manner.

• Diagnose problem at the service call.

• Perform needed repairs to the beverage equipment.

• When working with electricity ensure lockouts are in place.

• Immediately check for any CO2 leakage and evacuate area prior to performing required repair.

• Wear provided latex gloves at all time when working on equipment.

• Clean spillage that may have occurred in the location.

• Completely fill out service invoice and have manager sign.

• Turn in all completed invoices upon returning to shop.

• Working Conditions and Remedies:

• Care must be taken when loading/unloading equipment to avoid back or other injuries to self or others.

• Care must be taken when working with CO2 to prevent asphyxiation or skin burns.

• Care must be taken when dealing with electricity when installing electrical components of beverage equipment.  220-volt electricity is present in much of the equipment.

• Care must be taken so as not to cause undo spills of water and or soda syrup on customer floors or cabinets.

• Care must be taken when handling equipment, as much of the equipment is made of stainless steel, with sharp edges.

• When installing refrigeration components of beverage equipment, care must be taken in handling refrigerants in order to prevent undo escape of gases.

• Care is needed during installations to prevent the possible spread of pathogens that may be present in beverage equipment (particularly in drains) always wear company supplied disposable gloves.

• Care must be taken while driving company vehicle to avoid accidents, which may cause severe injury or death to technician or others.  Obey all traffic regulations and drive defensively.

• Care must be used when using ladders when pulling tubing or installing equipment so as not to cause injury to self or others by falling.

• Care must be taken when using tools around equipment so as not to cause damage to equipment or injury to one self or others.

• Work in a safe manner and observe all safety rules and customer regulations.  Report all work-related injuries immediately.

 Skills:

• Ability to use power hand tools such as drills and saws.

• Excellent driving skills needed to drive safely and avoid all accidents.

• Mechanically inclined and high degree of technical aptitude.

• Technicians will need to be good physical shape as some lifting and stooping is required.

• Basic knowledge of plumbing and electrical.

• Good written and verbal communication skills.

• Outstanding organizational skills.

• Demonstrated self-motivated and self-directed ability.

• Map reading

Work Environments:

• Climbing ladders to reach and service equipment.

• Working on rooftops.

• Wet slippery floors.

• Hazardous electrical situations.

• Electricity and water in close proximity in all of the equipment.

• CO2 leakage causing shortage of oxygen on location.

• Refrigerant gas leakage near open flames causing noxious fumes.

The above mentioned environments are not necessarily all-inclusive.  These are some of the most important items to be aware of.

Qualifications:

• High school diploma or equivalent.

• Valid driver’s license with no driving restrictions.

• Able to drive a manual shift vehicle.

• Able to travel across state lines and travel to customer locations on a daily basis.

This job description is intended to represent a portion of major responsibilities and does not represent all responsibilities of the position.  The supervisor will assign work as necessary to meet the business objectives of Ken’s Beverage, Inc. and our customers, which may or may not be included in this description.