| Did we arrive on time? |
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| If no, were you notified of the late arrival? |
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| Was the equipment serviced in a timely fashion? |
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| Were the techs professional and courteous? |
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| Did our technicians leave your restaurant in good condition? |
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| Did our technicians demonstrate the use of the equipment with you and/or your staff? |
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| Did the technicians answer your questions? |
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| Did we complete the work? |
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