General Purpose: To perform preventive maintenance functions on beverage dispensing machines to ensure specific quality, conformity and functionality standards to customer beverage machines. 

Position Responsibilities:

• On a schedule basis, perform preventive maintenance on beverage machines at customer locations in a defined geographical area.

• Ensure that all PM work is done timely and completely at all times.

• Determine any needed repairs and perform needed requirements to ensure proper working machines.

• Report all actions on a daily basis using the hand held computer to ensure an accurate record is kept on all customer machines.

• Conduct all customer contacts in a professional manner.

• Ensure beverage machines dispense beverages according to specific quality, conformity standards and functionally performs in a quality manner.

• Educate customer on proper maintenance procedures to minimize equipment problems.

• In conjunction with auto-ship water filter program, ensure McDonald’s water filters are changed on a scheduled basis.

• Perform all upgrades to bring stores to current levels.

Working Conditions and Remedies:

• Care must be taken when loading/unloading equipment to avoid back or other injuries to self or others.

• Care must be taken when working with CO2 to prevent asphyxiation or skin burns.

• Care must be taken when dealing with electricity when installing electrical components of beverage equipment.  220-volt electricity is present in much of the equipment.

• Care must be taken so as not to cause undue spills of water and or soda syrup on customer floors or cabinets.

• Care must be taken when handling equipment, as much of the equipment is made of stainless steel, with sharp edges.

• Care is needed during installations to prevent the possible spread of pathogens that may be present in beverage equipment (particularly in drains) always wear company supplied disposable gloves.

• Care must be taken while driving company vehicle to avoid accidents, which may cause severe injury or death to technician or others.  Obey all traffic regulations and drive defensively.

• Care must be used when using ladders.

• Care must be taken when using tools around equipment so as not to cause damage to equipment or injury to one self or others.

• Work in a safe manner and observe all safety rules and customer regulations.  Report all work related injuries immediately.

Skills:

• Excellent driving skills needed to drive safely and avoid all accidents.

• Technicians will need to be in good physical shape as some lifting and stooping is required.

• Mechanically inclined and high degree of technical aptitude.

• Basic knowledge of plumbing and electrical.

• Good written and verbal communication skills.

• Outstanding organizational skills.

• Demonstrated self motivated and self directed ability.

Qualifications:

• High school diploma or equivalent.

• Valid driver’s license with no driving restrictions.

• Able to drive a manual shift vehicle.

• Able to travel across state lines and travel fifty percent of the time.

This job description is intended to represent a portion of major responsibilities and does not represent all responsibilities of the position.  The supervisor will assign work as necessary to meet the business objectives of Ken’s Beverage, Inc. and our customers which may or may not be included in this description.

updated: 2/20/2008